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Is this an emergency?

If this is an emergency PLEASE DO NOT EMAIL US. For animal related emergencies and urgent matters, please contact our 24-hour Emergency Dispatch at 619-236-2341. For any human life threatening situation, please call 9-1-1.

Type of emergencies

  • Injured or sick animals
  • Animal cruelty
  • Aggressive animal
  • Animal bite to a person

Our Service Areas


We provide service to all unincorporated communities of San Diego County and the Cities of Carlsbad, Del Mar, Encinitas, San Diego, Santee, and Solana Beach. Residents of other cities should contact their local municipality for assistance.

If you reside outside of our service areas, please click here for the directory of agencies responsible for Animal Control Services in San Diego County.

Before sending your email…

Please refer to these Frequently Asked Questions. You may find the answer to your questions below.

Noise Abatement
(Q) 2. What do I do to complain about a barking dog?

Licensing
(Q) 4. What do I need to do to license my dog?
(Q) 5. My dog lost its license tag. How do I get a duplicate?
(Q) 6. How do I go about updating my dog’s license information?
Lost Pets
(Q) 17. My pet is lost! What should I do?
Spay and Neuter
(Q) 7. I know it’s important to get my pet “fixed”‚ but I don’t have a lot of money and don’t have a veterinarian. Could you refer me to one?
Bees
(Q) 10. What can I do about bees?
Dead Animal Removal
(Q) 11. How can I get a dead animal removed?
Wildlife
(Q) 14. What information can you give me to help with a wild animal?

Animal Services does not provide service for the following; however, contact information is provided for your convenience:

For all other inquiries, please Contact US at:

Shelter Services
 619-767-2675
 24-hour Emergency: 619-236-2341


Shelter Hours and Locations
Tuesday through Saturday, 9:30 a.m. - 5:30 p.m.
*Now Open on Sundays from 9:30 am to 5:30 pm for a 90-day pilot from October 23, 2016 to January 22, 2017
Closed Mondays and Holidays

  • 5480 Gaines Street, San Diego, CA 92110
  • 5821 Sweetwater Road, Bonita, CA 91902
  • 2481 Palomar Airport Road, Carlsbad, CA 92011

Email Us

From
( *Asterisked iterms are mandatory fields)

We have three shelter locations. For faster service, please include in your message one or more of the following so your inquiry can be properly routed. as we have three shelter locations (San Diego, Carlsbad, and Bonita):

  • Your home address and zip code
  • Address and zip code of residence in question
  • If applicable, Activity number(s), Animal I.D. number(s), and dog License number(s)

Name: 
*E-mail: 
*E-mail Verification: 
Phone: 
Your address and
Zip code: 
Address and Zip code of
residence in question:  
If Applicable:
Activity Number(s): 
Animal ID Number(s): 
Dog License Number(s): 
*Subject: 
*Message: